Working Paper
The impact of social mobilization on health service delivery and health outcomes
We use a randomized community development programme in rural Pakistan to assess the impact of citizen engagement on public service delivery and maternal and child health outcomes. The programme had a strong focus on ensuring the participation of...
Working Paper
Legal identity and access to the state in South Africa
Legal identity is an important aspect of securing access to public services, such as education, healthcare, and social protection services, including child support grants. In the South African context, in the post-apartheid period, many poor South...
Working Paper
Ethnicity is not public service destiny
Millions of South Africans in thousands of demonstrations have protested the unequal allocation of public services. Despite the African National Congress’s promise to reduce the disparities generated by apartheid, the level of public services remains...